Frequently Asked Questions

Please see below for answers to some of our frequently asked questions. If your question is not on the list below, please feel free to contact us.

Does your practice require vaccinations?

Yes, due to the potential exposure unvaccinated children bring to our other patients and our practices in general, we do require that our patients become fully vaccinated by age 2. Children beyond the age of 2 will be required to follow the guidelines and schedules of the CDC and the American Academy of Pediatrics. Patients who are immunocompromised will meet with our physicians to determine the best course of action based on their specific needs.

When are you open?

All of our offices* are open Monday through Friday from 8am-5pm, but close for lunch from 12pm-1pm. We offer an after-hours nurse triage service should your family need us when our offices are closed. *Our Lexington (Lake Murray) office offers extended hours on Monday through Thursday from 5-7:30pm, as well as on Saturdays from 9am-12pm for same-day sick appointments only.

What insurances do we accept?

We accept most major insurance carriers, listed here.

We also accept self-pay patients with the following fee schedule:
Sick appointments - $100, Well child checks - $140, sports physicals - $60

How do you become a new patient?

For expecting families, please see the intake process here.

For transferring families, the first step to becoming a new patient would be to request your child's medical records from their previous provider. To provide the best continuity of care for your child, we do require your child's immunization record and medical records from the previous 3 years (or from birth if less than 3 years old) prior to scheduling their first appointment. You can start that process now by visiting this page.

If you have further questions, please feel free to call our office.

Do you offer prenatal consultations?

Yes! We would love to meet with you so that you can meet with your preferred provider (if you aren't sure who you would like to see we can help you decide), see our facility, and ask any questions about what to expect as member of the SouthernMED family. You can request a consultation by filling out this form.

If I am pregnant and I would like my baby to be your patient after they are born, what do I need to do?

First off, congratulations on your growing family! We are so glad that you have chosen us to be your primary provider and to trust us with your family's care! There is no pre-registration required before baby is born . As you prepare for delivery, your OB or the hospital where you are delivering will ask who you have chosen for your Pediatrician. Simply let them know that you have chosen SouthernMED Pediatrics and they will notify us once your bundle of joy makes their appearance.

If you deliver at Prisma Baptist, Prisma Baptist Parkridge or Lexington, then one of our providers will manage your baby's care until you are discharged. Regardless of where you deliver, you will recieve instructions on hen to follow up for the first time in our office (typically 24-48 hours post discharge).

What are some additional resources that you would recommend?

An incredible tool with lots of information on various topics related to your child's well being is the American Academy of Pediatrics' website

Still have questions? Contact us!

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