Telehealth

Some health questions can be addressed without leaving home. Telehealth gives established SouthernMED Pediatrics patients a secure way to connect with a pediatric provider for select illnesses, follow-ups, and concerns that can be evaluated safely by video.

Your provider will review symptoms and medical history, ask questions about changes in appetite, sleep, activity, or behavior, and complete a visual assessment when possible. Based on the visit, we may recommend treatment, home monitoring, medication management, or an in-person exam. Because certain conditions require testing or a hands-on evaluation, our team will help determine the most appropriate next step.

Services:

    Virtual Sick Visits

    Medication Follow-Ups

    Behavioral Health Visits

PEDIATRIC VIRTUAL VISITS

Convenient Virtual Care for Your Child, At Home or Wherever You Are

Virtual visits can make it easier to address certain concerns from home. Your provider will review symptoms, offer recommendations, and let you know if testing or an in-person examination is necessary.

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Secure virtual visits provide convenient access to pediatric care for select conditions, follow-ups, and consultations from the comfort of home.

Telehealth visits provide a secure and convenient way for families to connect with a SouthernMED pediatric provider from home. During a virtual appointment, your provider can review symptoms, discuss relevant medical history, offer practical recommendations, and determine the next steps for many non-emergency concerns.

Telehealth is generally available for established patients whose symptoms can be safely evaluated through a video visit.

Common reasons to schedule a telehealth visit include:

  • Colds, coughs, and mild fevers
  • Rashes, pink eye, and minor skin concerns
  • Allergies and medication follow-ups
  • Mild stomach or digestive concerns

When appropriate, your provider may recommend medication, at-home symptom management, or follow-up care. If your child needs testing or a hands-on examination, you will be advised to schedule an in-person visit.

Looking for a pediatrician you can trust with your child's care?

SouthernMED Pediatrics welcomes new patients from birth through age 18. Our providers partner with families through every stage, offering preventive guidance, timely treatment, and personalized attention.

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Components of Telehealth

A virtual appointment combines a detailed conversation with visual observation when possible. We will provide clear recommendations and explain whether your child can continue treatment at home or should be seen in person.

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What to Expect

Evaluation

Your provider will review the concern, relevant medical history, and changes in sleep, appetite, activity, or behavior. Visual observation may also be used when appropriate. This information helps determine whether the concern can be managed virtually or requires an in-person examination.

What to Expect

Guidance and Treatment Planning

After the virtual assessment, your provider may recommend home treatment, monitoring, medication management, or follow-up. If vital signs, diagnostic testing, or a hands-on examination are needed, we will direct your family to the appropriate in-person setting.

What to Expect

Follow-Up Care

You will receive clear instructions for treatment, home monitoring, and signs that require additional attention. Depending on your child’s response, the next step may be another virtual check-in, an office appointment, or urgent evaluation.

Telehealth FAQs

Parenthood comes with plenty of questions. Our pediatric care team is here to provide clear answers and practical guidance to help you make confident decisions about your child’s care.

See Full FAQs

  • How do I know if telehealth is appropriate for my child? Telehealth

    Pediatric telehealth is a convenient care option for many non-emergency health concerns, including minor illnesses, rashes, allergies, and follow-up appointments. A virtual visit may be appropriate when your child’s symptoms can be safely assessed through a conversation and visual examination.

  • What technology do I need for a telehealth visit? Telehealth

    For a pediatric telehealth appointment, you’ll need a smartphone, tablet, or computer with a working camera and microphone, as well as a stable internet connection. Choose a quiet, well-lit location where the provider can clearly see and hear your child throughout the virtual visit.

  • Can prescriptions be provided during a telehealth visit? Telehealth

    Yes, a pediatric provider may prescribe medication during a telehealth appointment when medically appropriate. After evaluating your child’s symptoms and health needs, the provider can send the prescription to your preferred pharmacy and explain how to administer the medication safely.

  • Is telehealth safe and secure? Telehealth

    Yes, pediatric telehealth appointments are safe and secure. Virtual visits take place through a HIPAA-compliant platform designed to protect your family’s personal and medical information while maintaining your child’s privacy throughout the appointment.

Comprehensive pediatric services for every stage of childhood.

Our Services

Well Visits & Preventive Care

Wellness visits provide an important opportunity to follow your child’s health and development throughout every stage of growth. During these routine appointments, our pediatric providers focus on preventive health and age-appropriate needs. Each visit helps us:

  • Track physical growth
  • Assess developmental progress
  • Promote healthy habits and long-term wellness
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Sick Visits

Sick visits provide timely attention when your child develops symptoms that need to be evaluated by a pediatric provider. These appointments can help identify the cause and determine the appropriate next steps for concerns such as:

  • Fever
  • Cough or congestion
  • Ear pain
  • Sore throat
  • Stomach or digestive concerns
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Counseling & Behavioral Health

A counseling and behavioral healthcare visit allows our team to carefully evaluate you and provide the support you deserve. Each visit is designed to understand underlying concerns, build healthy coping skills, and help you grow with confidence and resilience. Our counseling services include:

  • Behavioral parent training
  • Social skills training
  • Behavioral intervention plans
  • Anxiety, depression, and ADHD treatment services
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Immunizations & Vaccines

When your child is due for vaccines, an immunization appointment allows our pediatric care team to review their health and provide the protection they need. Each visit is designed to follow recommended schedules, ensure vaccines are given safely, and support your child’s long-term health and well-being.

  • Vaccine education and guidance
  • Alternative and catch-up scheduling
  • Answers to your vaccine questions
  • Safe, age-appropriate administration
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Lactation Consultation & Support

Lactation consultations offer dedicated time to discuss your feeding experience and address concerns for both you and your baby. Each appointment is tailored to your family’s needs and may include:

  • Reviewing feeding patterns, routines, and concerns
  • Observing latch, positioning, and milk transfer
  • Recommending practical adjustments to improve comfort and feeding progress
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School, Sports & Camp Physicals

School, sports, and camp physicals provide a convenient and reliable way to ensure your child is healthy and ready for participation in these activities. Our providers perform comprehensive exams, complete required forms, and offer guidance to support your child’s safety and well-being.

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Other Specialty Services

Specialty services give families access to focused pediatric attention for needs that may extend beyond routine visits. Our pediatric providers take time to assess your child’s specific concerns, explain available options, and develop practical next steps based on their health and development.

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