SouthernMED is excited to expand our texting service to now include immunization record requests. Families can text SHOT or IMMS to (803)866-7337 to provide the necessary information and submit their request for processing. Our clinical staff will process these requests as quickly as possible, though we do ask for up to 5 business days to finalize requests.
SouthernMED is excited to introduce our NEW AND IMPROVED text-to-schedule option!
Effective February 8, parents can now request appointments by texting “APPT” or “Appointment” to (803) 866-7337.
Parents provide key demographic details and appointment preferences, and our team takes that information to book an appointment directly. No more waiting on hold, no more voicemails or playing phone tag, parents receive their confirmed appointment in mere moments through our HIPAA compliant service.
Text-to-schedule is available during normal business hours from 8:00am – 5:00pm. Requests received after hours will be addressed the following business day in the order that they are received.
Please note that parents who use our text-to-schedule option imply express consent to receive communication from our practice via SMS for the purpose of confirming the requested appointment. SouthernMED will not initiate conversations via text message, nor will they utilize the texting option for reasons or concerns unrelated to appointment scheduling.
SouthernMED Pediatrics will be adjusting our office hours during the holidays to give staff some much deserved time celebrating with their families. Our office hours will adjust as follows: