Patient Portal

At SouthernMED Pediatrics, the Healow Patient Portal gives you secure access to your child’s health information whenever you need it. Review important records, send messages to our team, and manage your child’s care between visits.

PATIENT PORTAL

Manage your child's care anytime, anywhere.

View your child’s health information and communicate with our care team whenever you need to through the Patient Portal and Healow app.

With the portal, you can:

  • Schedule appointments and review upcoming visits
  • Request prescription refills and immunization records
  • View visit summaries and vaccination history
  • Send secure messages to our team
  • Access medications, insurance information, and more

Getting started is simple. Contact our office to request an invitation and set up your account.

phone mobile app

ANYTIME MOBILE ACCESS

Downloading The Healow App

Getting started with the patient portal app is simple. Contact our office to set up your account and begin managing your child’s care right from your phone.

  1. Download the App
    Search “healow” in the App Store or Google Play and install the app (black icon with teal “h”)
  2. Enter Patient Details
    Open the app and enter your child’s name and date of birth
  3. Find Your Practice
    Enter practice code BDIEAA for SouthernMED, and continue
  4. Log In
    Use your existing portal username and password to sign in
  5. Set Up & Manage
    Enable Face ID or a PIN for easy access, and add siblings using the “Link Profile” option